Support
Questions about tests, runs, or your account? We're here.
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Email is the fastest way to reach the team behind SynerTest. Include a link to the test if your question is about a specific one.
We usually reply within one business day.
Frequently asked questions
How do I create a test?
Sign in and choose New test. Give it a title, then add steps as fast as you can type — press Enter for the next step and use indent to nest them into groups.
Can I import a test from Claude or Cursor?
Yes. Paste the SynerTest Markdown format into the AI, ask it to write a .md file for your app, then choose Import on Tests. Keep the id in the file so a later import updates the same test. Markdown format
How do I record results during a run?
Open the test and use the keyboard: one keystroke marks a step pass, fail, blocked, or skip, and moves to the next. Progress is saved as you go.
What do the statuses mean?
Pass — the test behaved as expected. Fail — it did not; retest after the fix. Blocked — the test cannot run yet (waiting on another fix or environment). Skip — deliberately not run this time.
Can I reuse a test for the next release?
Yes — duplicate a test to start a fresh copy, or reset the run to clear results and test the same list again.
Does SynerTest work with SynerSync and SynerSignal?
SynerTest works fully standalone. It is part of the same family as SynerSync and SynerSignal, and deeper connections — like failed tests becoming SynerSync tasks — are on the roadmap.
How do I delete my account or data?
You can delete your profile from the app, or email us and we will remove your account and associated data.